Monday, March 4, 2013

The UNcivilized Civilian


              We all are civilized citizens of India, at least in our claims. But civility is not a binary value confining to zero or one. We all have a grade of civility which may varies over a large scale. But when it comes to corruption our grade of civility is as high as our inflation. If we stand in a queue and someone bypasses it we explode as IED’s in Hyderabad-conditions apply.I said conditions apply since if the defaulter is a common guy our mind automatically tunes to angriest, loudest channel available in spectrum. But if the same guy is a higher bureaucrat/politician we remain like hapless Warne bowling to Sachin in 1998-want to do everything available but nothing more than being a mere spectator.
            But if we are in that situation of receiving those privileges we care nothing, instead we feel as the happiest person on earth for accepting that. We even proudly advertize to others that I went through that shortcut, my friend allowed me to meet X in just Y minutes etc. In some situations, we ourselves offer petty bribes to gatekeepers just to allow us to pass. So what is our grade of civility in such situations? Can we proceed further just because everyone is doing the same?
            Today, my friend boarded a bus for some short distance which is charged Rs.15 in our beloved Bengaluru Metro Transport Corporation (BMTC). As most of conductors in Bangalore he took Rs.10 and didn’t issue a ticket. Many of us accept this as we are also in line of profit, but who are losing exactly? -A public enterprise which is nothing but ourselves. This may look as petty issue but these are the commuters who felt dissatisfied when BMTC fares are up recently by Rs.5-10. If we had agreed to pay genuine fares previously they wouldn’t have increased prices in the first place. So, who are losing here? A question we all should ask ourselves.
            It doesn’t ceases to these petty issues only; from Rs.5 ticket to 5 lakh land-registration fee everyone in society made a habit of it. If we are getting a profit by avoiding paying to government, we are avoiding the growth of our very own. Daily we complain about increase in prices, corruption in government etc. But in participating in corruption we are losing our right to question anyone. In above situation we are part of 33% corruption (5 of 15). I believe it is much more if we take the whole bureaucracy. It is never about the amount of money but the attitude which is prevailing.
            My friend mentioned above disagreed and demanded a ticket. He even noted down the bus number so that he can complain online. There is a column for feedback/complaints in BMTC website. He was glad looking at that screen. After filling every idiotic field his joy doesn’t last even for a second after hitting the submit button. It showed a big red error-“Unable to post, please try later”. He tried later and later but it felt like Rohit Sharma batting again and again-both are useless. So, that is the level of feedback they are expecting. BMTC site is not very busy unlike IRCTC (they should keep unavailability index for IRCTC-curve reaches Everest during 10 AM); many of us don’t even know the site really exists. I should appreciate the intelligence of BMTC. Indirectly exercising veto power regarding complaints, they should pass it to RTI columns in many other government sites.
            We are so civilized that we apologize unconditionally even when we sneezes but equally uncivilized to be part of corruption and in turn criticizing it. For retaining our right to question corruption we should stop practicing it in first place. At least if we try to highlight those loopholes in government, they may change. Our media doesn’t care much about it as they have prerequisites for unearthing scams-they should be at least X lakh crores. These petty crimes are as equal as the heavy ones since it deals with attitudes of our civilized people. So, Can we behave civilly?

No comments:

Post a Comment